Privacy & Policy

Welcome to Alpha Core

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make use of our services.

Information We Collect

We may collect and process the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and payment information.
  • Technical Information: We collect information about your device, browser type, IP address, and browsing behavior when you visit our site.
  • Usage Information: We gather details about how you interact with our website, such as pages visited, links clicked, and time spent on our site.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, communicate with you about your orders, and provide customer support.
  • Personalization: To personalize your shopping experience, including recommending products and services that may interest you.
  • Marketing: To send you promotional materials and updates about our products, services, and special offers. You can opt out of marketing communications at any time.
  • Improvement: To analyze and improve our website, products, and services.
  • Security: To protect the security and integrity of our website and business.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Requirements: When required by law or to protect our rights, we may disclose your information to law enforcement or other governmental authorities.

Data Security

We implement a variety of security measures to protect your personal information. These include secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email:info@alphacorehk.com
  • Address: FLAT 1512, 15/F, Lucky Center, No.165-171 WAN CHAI ROAD, WAN CHAI HONG KONG

Thank you for trusting Alpha Core with your personal information.